Continuous Quality Improvement using QC Tools

Project Description

JLT India is a wholly owned subsidiary of Jardine Lloyd Thompson. JLT is one of the world’s largest providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. The client wanted Team Managers, Process Leaders and Associates to start using the QC tools to identify process deficiencies and areas of improvement. Epiphany Learning created a Blended Learning program that had a mix of self-paced E-Learning modules, an on-line discussion board, classroom workshops and an evaluation assessment. Epiphany Learning also delivered the on-line learning component using its light-weight Learning Management System.

Ajay Dasgupta

Ajay Dasgupta is the co-founder and VP, Global Sales at Epiphany Learning. In a career spanning over 18 years he has worked with several large organisations and implemented learning strategy and learning programs. While he focuses on learning strategy, technology and marketing, he his still an instructional designer at heart. He can be reached at - ajay.gupta@epiphanylearning.co.in

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Project Details

Date
1 October, 2013
Client
Jardine Lloyd Thompson India Pvt. Ltd.
Skills
Instructional Design, E-learning, Blended Learning, LMS
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